Smart Tourism Destinations

Launching Meet Up in Brussels

19 – 20 September 2022

On 19 and 20 September 2022, the Smart Tourism Destinations Project is organising its first meet-up event! Held in Brussels, the event will mark the beginning of the capacity building journey for the selected Smart Tourism Destinations, but also the first event on Smart Tourism open to the tourism community at large. Check below to get to know more on the speakers and the agenda!


 What’s the objective of the event?

  • Networking among destinations and Smart Tourism experts to set up peer-to-peer learning and establish sound collaborations
  • Sustain and foster the development of a data-driven community active in the Tourism sector in the European Union
  • Reinforcing the connection among EU initiatives on tourism

 When does it take place?

  • Brussels, 19 September 2022 from 14H to 18H CET – WEB STREAMED
  • Brussels, 20 September 2022 from 9H to 13H CET – Selected Destinations only

Who will be there?

How can I see the recording of the event?

    Monday 19 September
    Conference (Hybrid event): 14:00 – 18:00 CEST
    European Commission, Charlemagne Building, (Schuman area), Rue de la Loi 170, B-1000 Brussels

    Tuesday 20 September
    Meetings/workshops: 09:00 – 13:00 CEST
    Hotel Martin’s Brussels EU, (Schuman area), Boulevard Charlemagne 80, B-1000 Brussels

    Conference streaming 19 September, 14-18 CEST

    If you are interested in following the conference part of this Smart Tourism Destinations, please find the link the video streaming of the event here.

    Day 1

    Monday 19 September 2022

    Find all the presentations and the link to the recording of Day 1 here



    14:00 – 14:30


    14:30 – 14:40

    Welcome Address & Agenda Presentation

    Giovanna GALASSO, Intellera, Associate Partner. Project Leader and event moderator

    14:40 – 15:00

    The Smart Tourism Destinations Initiative

    Marie-Hélène PRADINES. Head of Unit, DG GROW-G.1 Tourism, Textiles
    Misa LABARILE, Policy Officer, DG GROW-G.1

    15:00 – 15:20

    Digital Europe Program for Smart Cities and Communities

    Javier OROZCO-MESSANA, Policy Officer, DG CNECT-C.3 Technologies for Smart Communities

    15:20 – 15:40

    Intelligent Cities Challenge

    Iordana ELEFTHERIADOU, Team Leader, DG GROW-G.2 – Proximity and cities, and Natalia GKIAOURI, Policy Assistant, DG GROW-G.2 – Proximity and cities.

    15:40 – 16:10

    Final Results of the Study ‘Mastering data for tourism by EU destinations’

    Carlo MONTINO, Intellera & Alfonso Cerezo MEDINA, UMA

    16:10 – 16:30

    Coffee break

    16:30 – 16:45

    Overview of Activities of the Destinations’ Journey and Community of Practice

    Costanza BERSANI, Intellera & Silvia DE LA MAZA, CARSA

    16:45 – 17:45

    Panel of experts. Best practices and tips in smart data management in Tourism

    Smart Tourism Destinations Experts

    17:45 – 18:00

    Q&A Session and Closing of the Hybrid event

    Moderator: Costanza BERSANI, Intellera

    18:00 – 18:05

    Group Picture

    18:05 – 18:30

    Commuting to Cocktail and Networking

    18:30 – 21:00

    ‘A Room Full of Tourists’

    Cocktail and Networking dinner

    Day 2

    Tuesday 20 September 2022    



    09:00 – 09:10

    Welcome Address & Agenda Presentation

    Giovanna GALASSO, Intellera, Associate Partner. Project Leader and event moderator

    09:10 – 09:30

    Smart Tourism Destinations Toolkit supporting your way to get smarter

    Smart Tourism Destinations Experts, Intellera & CARSA

    09:30 – 10:10

    Working together 1. Data Mastering. Imagining the future

    Interactive session

    10:10 – 10:50

    Working together 2. Data Mastering. Evaluating the challenges

    Interactive session

    10:50 – 11:10

    Coffee Break

    11:10 – 11:40

    Wrap-up in plenary

    11:40 – 11:55

    Self-assessment tool. A destination data review

    Intellera + Smart Tourism Destinations Experts

    11:55 – 12:40

    Round Tables: Meet Your Coach and Q&A

    Interactive session

    12:40 – 13:00

    Closing Remarks & Next Steps

    Giovanna GALASSO, Intellera, Associate Partner. Project Leader and event moderator


    Light lunch